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Support Services


Provincial/Territorial CGA Affiliates and International Program Office Support Staff

LU Support Services


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Provincial/Territorial CGA Affiliates and International Program Office Support Staff


Please contact your provincial/territorial CGA affiliate or international Program Office for information regarding:  


  • academic planning

  • application process

  • course enrolment process

  • technical support

  • examination information

  • course material information


For contact information, click on the “Contact Us”  tab located at the top of this web site.



LU Support Services



LU/CGA Online Programs Support Team


Please contact the LU/CGA Online Programs Support team for the following services:


  • academic information (course schedules, assignments, instructor information, grade appeals, etc...)

  • academic planning

  • permissions to take courses at other universities

  • internship questions and guidance

  • report problems or issues concerning the online H.B.Com program

  • other matters related to LU


For general inquiries, contact luonline@laurentian.ca


General support services are available from Monday to Friday from 8:30 a.m. - 4:30 p.m. (EST).


Call toll free 1-866-890-7117 ext 1 or use e-mail luonline@laurentian.ca to reach us!  


Note: Although e-mail is monitored during the evening and on weekends, only e-mails from students requiring emergency support services will receive a response.  All other inquiries will receive a response during regular work hours.  As such, it is important to properly label an e-mail when immediate support is required.  



Computer Services Department


Contact the computer services department for information regarding:


  • WebAdvisor

  • GroupWise

  • Library Proxy


IT@laurentian.ca




Fees Department


Contact the Fees department to obtain:


  • receipt for the LU application fee of $40


fees@laurentian.ca




Registrar


Contact the Registrar to request:


  • official grade report

  • official transcript

  • graduation information


Registrar@laurentian.ca


 




Revised July 5, 2011